1. Send the request
- Select Start deletion request, or email hello@drivestable.co.uk with the subject “DriveStable account deletion request”.
- Send the request from the email address used for your DriveStable account where possible, and include only the display name and sign-in email needed to locate the account.
- DriveStable will acknowledge the request and may ask for limited additional information if necessary to verify your identity.
2. What will be deleted
Once verified and accepted, DriveStable will delete the app account and online data associated with it, including the DriveStable identity link and private-Squad profile, memberships, invitations and other account-linked feature records.
Where a shared safety, moderation or audit record also protects another person or the service, DriveStable may retain the minimum necessary record for security, fraud prevention, legal compliance or legal claims. It will be restricted and detached or anonymised where practicable. Account freezing is not used as a substitute for an accepted deletion request.
3. Data on your Android device
An online deletion request cannot directly remove the app's local database from your phone. Delete individual records in the app, clear DriveStable's app storage in Android settings, or uninstall the app to remove normal local app data from that device.
Android backup copies are controlled through your device and Google account backup settings. If you used a separate app to send feedback, information you chose to send is also subject to that app and recipient's controls.
4. Timing and confirmation
DriveStable will respond without undue delay and normally within one month after receiving the request or the information needed to verify it. If a lawful extension is required because the request is complex or several requests were made, DriveStable will explain this within the first month.
A confirmation will be sent when the request has been completed, or an explanation will be provided if information must lawfully be retained or the request cannot be fulfilled.
5. Need help?
Email hello@drivestable.co.ukfor help with account deletion, privacy or access to your information. DriveStable Ltd is registered in England and Wales under company number 17410560.